The Zero Index
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by Colin Duncan

The purpose of this book is to change the way you think about safety—to help you understand where you are today and where you need to be in the future. Drawn from the best thinking of practitioners in the field, and our research over many years, this book presents all we have learned to date from our clients around the world. It is designed to be a practical, accessible tool for identifying clear actions for improvement. We hope it will be the sort of book in which you will be able to scribble notes in the margins and at the end of each chapter, to refer back to as you navigate toward your ultimate goal: 100% safe, at all times, for your employees and anyone who interacts with your operations and your products.

Our work over the past 30 years has shown us that some organizations are distinctly different in how they think and act with respect to safety. They tend to focus on inputs rather than outputs. They excel at engaging employees and creating a compelling vision of what safety is and could be. They are rigorous and proactive in their use of safety systems and safety measures, and have progressive decision-making structures that take risk into account far ahead of imminent danger.

In other words, they practice discernible disciplines that can be assessed, learned, and improved..

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